Included services & useful information | My getaway

Everything at a glance: my holiday information


Arrival: between 3.00 - 8.00 pm

Arrival and departure possible on all days, except Tuesday.
>> For short stays of 2-3 nights: Surcharge of 30 € per apartment
>> Minimum stay during the off-peak season: 2 nights
>> Minimum stay during peak season: 7 nights (Arrival and departure: Saturday)


Cots: on request, 8 € per day

Cash payments: can be made up to 2.000,00 Euro. Other payment options: EC card, Visa, Master Card.

Cancellations: If you cancel up to 30 days prior to your stay, you receive a credit note in the amount of the deposit you have made. The credit note is redeemable for a stay with us within the following two years.
The credit note is not refundable.

In case of a short-term cancellation, the cancellation fee is staggered as follows:

From 30 to 15 days prior to planned arrival: the deposit will be retained

From 15 days prior to planned arrival, in case of no-show or early departure: 100 % of the total booking value

Cableways SKIWORLD AHRNTAL: free use in May and June (2023)

Departure: up to 10.00 am

Deposit required: 20-30% of the total sum to the following bank account: 

Ahrner Wirt / Kirchler Family
Raiffeisenbank Tauferer Ahrntal
IBAN: IT29B0828559060000307000227

Disabled: Our apartments are partially accessible for the disabled 

Final cleaning: already included in the price
Inclusive services
  • Ahrner Service
    • Free private parking
    • Lift
    • Free WiFi throughout the entire hotel
    • Guest card/Mobilcard - unlimited use of all public transport all over South Tyrol and free participation in numerous activities
    • Free download from more than 650 newspapers and magazines for browsing
  • Ahrner breakfast
    • Various connoisseur breakfast baskets for the perfect start to the holiday (subject to a charge)
  • Ahrner active holiday
    • Tobogganing and snow shoes for hire during the winter
    • Ski room, shoe dryer and bike storage
    • Individual local hiking tips and hiking suggestions
    • Hiking map and information on the Taufer Ahrntal
    • Backpacks, walking poles, E- mountainbikes for hire during the summer
  • Ahrner wellness
    • Relaxation and recovery in the wellness area with Finnish sauna, Turkish steam bath and relaxation area
    • Wellness with bath towels and dressing gowns

Local tourist tax: For all persons from 14 years onwards, a community tax of 2.10 € per person and night (€ 2,90 per person and night after the 1st january 2024) is charged. This tax is not included in the total price of your stay and can only be paid locally in cash.

Laundry change: free of charge after one-week, earlier laundry change or requested interim cleaning subject to charge.


Newspapers: Online access to a web-based and digital media library incl. free download of more than 650 newspapers/magazines in many languages, including for example Süddeutsche Zeitung, Frankfurter Allgemeine Zeitung, Neue Züricher Zeitung, Die Welt, Corriere Della Sera, La Gazzetta dello Sport, La Repubblica, Financial Times, The Times, Stern, Cosmopolitan, Gala and many more. 
Pets: are unfortunately not permitted. We appreciate your understanding
Travel insurance: Stay on the safe side and take out a travel insurance.