Included services & useful information | My getaway

Everything at a glance: my holiday information


Arrival: between 3.00 - 8.00 pm (late check-in possible, please contact us)

>> For short stays of 2-3 nights: Surcharge of 45 € per apartment
>> Minimum stay during the off-peak season: 2 nights
>> Minimum stay during peak season: 7 nights (Arrival and departure: saturday or sunday)


Cots: on request, 8 € per day

Cash payments: can be made up to 2.000,00 Euro. Other payment options: EC card, Visa, Master Card.

Cancellations: If you cancel up to 30 days prior to your stay, you receive a credit note in the amount of the deposit you have made. The credit note is redeemable for a stay with us within the following two years.
The credit note is not refundable.

In case of a short-term cancellation, the cancellation fee is staggered as follows:

From 30 to 15 days prior to planned arrival: the deposit will be retained

From 15 days prior to planned arrival, in case of no-show or early departure: 100 % of the total booking value

Cableways SKIWORLD AHRNTAL: free use in May and June (2024)

Departure: up to 10.00 am

Deposit required: 20-30% of the total sum to the following bank account: 

Ahrner Wirt GmbH / Kirchler Family
Raiffeisenbank Tauferer Ahrntal
IBAN: IT29B0828559060000307000227

Disabled: Our apartments are partially accessible for the disabled 


E-Car charging station (surcharge)


E-Bikes to rent in the summer months (surcharge)


Final cleaning: already included in the price
Inclusive services
  • Ahrner Service
    • Free private parking
    • Lift
    • Free WiFi throughout the entire hotel
    • Guest card Museumobil - unlimited use of all public transport and free entry in 80 museums in South Tyrol
    • Free download from more than 650 newspapers and magazines for browsing
  • Ahrner breakfast
    • Various connoisseur breakfast baskets for the perfect start to the holiday (subject to a charge)
  • Ahrner active holiday
    • Tobogganing and snow shoes for hire during the winter
    • Ski room, shoe dryer and bike storage
    • Individual local hiking tips and hiking suggestions
    • Hiking maps and information on the Taufer Ahrntal
    • Backpacks, walking poles, E-mountainbikes for hire during the summer
  • Ahrner wellness
    • Relaxation and recovery in the wellness area with Finnish sauna, Turkish steam bath and relaxation area
    • Wellness with bath towels and dressing gowns

Laundry change: free of charge after one-week, earlier laundry change or requested interim cleaning subject to charge.


Newspapers: Online access to a web-based and digital media library incl. free download of more than 650 newspapers/magazines in many languages, including for example Süddeutsche Zeitung, Frankfurter Allgemeine Zeitung, Neue Züricher Zeitung, Die Welt, Corriere Della Sera, La Gazzetta dello Sport, La Repubblica, Financial Times, The Times, Stern, Cosmopolitan, Gala and many more. 
Pets: are unfortunately not permitted. We appreciate your understanding

Travel insurance: Stay on the safe side and take out a travel insurance.


Tourist tax: For all persons from 14 years onwards, a community tax of 2.90 € per person and night is charged. This tax is not included in the total price of your stay and can only be paid locally in cash.